SufraQR
Legal

Cancellation & Refund Policy / İptal ve İade Politikası

Business and service information for SufraQR subscription customers and payment provider review.

1. Trial period / Deneme süresi

Eligible restaurants may receive a 14-day free trial. The trial can be extended or ended according to SufraQR’s internal approval. Deneme süresi sonunda ücretli paket seçilmeden ödeme alınmaz.

2. Paid subscriptions

Monthly and yearly subscription fees cover access to the SufraQR software service for the selected period.

3. Refund requests

Refund requests are reviewed case by case. If a service cannot be activated due to a technical issue caused by SufraQR, the merchant may request a refund within the applicable legal period.

4. No refund after active use

Refunds may be limited when the merchant has already used the service, generated QR menus, received orders or used AI menu scanning quota.

5. Contact / İletişim

Cancellation and refund requests can be sent to mahmudkasgari85@gmail.com · +90 551 151 24 56.